Boutique by JLK cares about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes, unless you have given explicit permission for this.
We register and process your data and store it for the entire settlement of your purchase, including any subsequent indemnification, for our services, technical administration, our own marketing purposes (more information about this can be found under 'use of your data for marketing purposes) and to prevent criminal acts and fraud. Your personal data will only be passed on to third parties insofar as this is permitted by law, including for the purpose of contract processing or billing, for marketing purposes or if you have given your prior consent. For example, in the context of order processing, the service providers used by us (such as carriers, logistics companies, banks) receive the necessary data for order and order processing. The data transmitted in this way may only be used by our service providers to fulfill their task.
This privacy policy applies to the use of the website and the services provided by Boutique by JLK. The starting date for the validity of these conditions is 01/06/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Our webshop has been developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service.
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. If you no longer wish to receive newsletters from us, you will see the 'unsubscribe' link at the bottom of every e-mail sent automatically via our website. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read.MailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.
We use the services of Outlook and Shopify for our regular business e-mail traffic. These party(ies) have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail or Shopify does not have access to our mailbox and we treat all our email traffic confidentially.
We use the Mollie platform to handle payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than permitted by law.
If you place an order with us, it is our job to have your package delivered to you. We use the services of Bpost and POSTNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with Bpost and POSTNL. Bpost and POSTNL only use this information for the purpose of executing the agreement. In the event that Bpost and POSTNL engage subcontractors, such as our carrier Bpost, Bpost will also make your data available to these parties.
We use the services of Exact to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. Exact is bound to secrecy and will treat your data confidentially. Exact does not use your personal data for purposes other than those described above.
In order to continuously improve and optimize our offer, we use so-called tracking technologies. For this we use the services of Google Analytics.
This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as "cookies", text files that are stored on your computer. The information generated about your use of this website is normally transferred to a Google server in the USA. sent and stored there. By activating IP anonymization on this website, the IP address is shortened for transmission within the member states of the European Union or in other contracting states of the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA. transferred and abbreviated there. The anonymized IP address provided by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the recording of the data generated by the cookie and related to your use of the website (incl.your IP address) from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://toolsgoogle.com/dlpage/gaoptout? hl=nl .
As an alternative to the browser plug-in, you can click on this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your end device. If you clear your cookies, you must click the link again.
Accepting cookies is not a condition for visiting our websites. However, we point out that our website and service will only have limited functions if you do not allow us to place cookies.
Cookies are small files that are stored on your data carrier and that save certain settings and data for exchange with our system via your browser. Basically, there are 2 different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or indefinitely. Storing this helps us to set up our websites and our offers accordingly for you and makes it easier for you to use, for example by saving certain data entered by you in such a way that you do not have to repeat them continuously.
IOnly pseudonymous data is stored in the cookies used by Boutique by JLK/Lightspeed. When the cookie is activated, an identification number is assigned to it and an assignment of your personal data to this identification number is not carried out. Your name, your IP address or similar data that would allow a direct assignment of the cookie to you are not included in the cookie. Based on the cookie technology, we only receive pseudonymous information, for example about which pages of our shop were visited, which products were viewed, etc.
In your browser you can set that the storage of cookies is only accepted if you agree and thus prevent the further placement of cookies in the future. Normally you will be shown in the menu bar of your web browser via the help function how you can reject new cookies and disable cookies that have already been received.
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
In addition to processing your data for the processing of your purchase at Boutique by JLK, we also use your data for the following purposes: to permanently improve your shopping experience and to design it in a customer-friendly and individual way for you, to discuss with you about to communicate your orders and about certain products or marketing campaigns and to recommend products or services that may interest you.
We use existing information for this purpose, such as e-mail receipt and read confirmations, information about the end device you use, your connection to the internet, operating system and platform, date and time of the visit to the homepage, or products that you have viewed and information we receive from you (including automatically transmitted or generated information). In addition, we also use your order history.
You can object to the use of your personal data for marketing purposes at any time in its entirety or for certain activities. A communication in textual form to our contact person for data protection matters (e.g. e-mail, fax, letter) is sufficient for this. You can also unsubscribe from our newsletter at any time via the automated unsubscribe link that can be found at the bottom of all newsletters.
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
In some cases, Boutique by JLK may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.
Your rights
Under the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, to prevent misuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.
You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
You always have the right to limit the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Boutique by JLK. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you by e-mail.
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